We offer standard and express shipping options. You can select your preferred shipping method at checkout. Delivery times and costs vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier's website.
What payment methods do you accept?
We accept Cash on Delivery, UPI, debit cards, credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are encrypted for your security.
What is your replacement policy?
Dear customer,
Pick the exact issue you have faced with the product and attach the video for the same for warranty purposes.
1. Damaged & broken product received. 2. Not charging at all. 3. No sound from the device. 4. Product not turning onn after charging. 5. No sound from either side.
Please share the issue number you have faced for the replacement service.
🔴 The video must be an unboxing video fully shooted without cut, editing or any transitions. At least charge for 10 minutes before complaining about a non-working condition.
👆Only this kind of video will be taken into consideration for warranty.
🔴 There shouldn’t be any scratches or physical damage on the product; otherwise, it clearly indicates that its damage is due to physical harm.
Note: Not a single complaint except the above 5 pointers will be addressed as warranty claims. The product in this price range can only be warranty service in these 5 situations.
🔴 Other than this, if you still have a genuine issue, just feel free to reach out to us at support@pehrava.shop for technical assistance
Choosing a selection results in a full page refresh.
